New Year - new time!
Starting from November 27 expect longer delivery times up to 18 days*
Our standard order processing time is 3-5 business days after you placed an order and yes, we produce after you placed an order!
During the holiday season, the processing time expects an increase to 5-8 business days to meet our quality standards.
Shipping carriers could face some delays due to COVID-19 and the holiday season. We work with the biggest shipping companies - DHL, FedEx, USPS
However, some delays might occur. We continually update our ETAs on the processing & shipping page. To find out more about shipping carriers’ status, please visit their websites in your region.
*Depends on delivery region
Being a small company sustainability was a must from the start. We couldn’t afford to just produce 1000 pieces of an item and then throw out the unsold items, covering the difference with a huge profit margin.
At the same time, we couldn’t afford to take a week or two to fulfill orders — each client and each order is unique to us, and we don’t want to make our clients wait.
So we had to develop a process that allowed us to produce only the items that were actually ordered but do it quickly. We couldn’t do it the way big companies do — using robots and just-in-time management. But we could use amazing people around us.
So we built a network of people that work from homes or very small private workshops and organized their work in such a way that allowed us to employ them and still only produce the items ordered.
This way, we are sustainably using raw materials and providing work to people from our community.