Help Center

Pick up a cloth or plastic soft tape measure, that you can find at a craft and sewing stores. If you don't have a soft tape measure, you can get a piece of string and a ruler. To get accurate measurements, you need to strip down to your underwear or wear tight clothing like leggings. Bust - Wrap a centimeter around the most volume and protruding part of the chest, exhale half and fix the volume of the bust;

Waist - Wrap a centimeter around the thinnest part of the waist, measure at half a breath. Do not retract or inflate the belly during the measurement;

Hips - It is measured on the most volume part of hips, approximately at the level of the hip joints;

Outseam - Standing straight, measure the distance from the groin to the bone at the ankle;

Shoulder width - Holding a centimeter in front of you, fix the distance from the base of the neck to the shoulder joint;

Arm hole - Measured around the arm at the most convex place at the level of the armpit;

Biceps - Measure the biceps in its widest area. When measuring, the tape should fit snugly (but without tension) to the body. The hand should be in a relaxed state;

Sleeve length - By stretching the arm halfway, or holding straight, but no bending, measure the distance from the shoulder to the wrist.

If you want to make some customization, please write us at info@mdnt45.com. We'll discuss the possibility of your desired customization and let you know. Important: If customization is available, the price will vary from the usual one.

If you want to make some customization, please write us at info@mdnt45.com. We'll ask our designers about it and tell you the answer as soon as possible. Important: If customization is available, the price will definitely change.

Just text us to info@mdnt45.com and we'll let you know.

If this certain date is later than 13 days from the order, we could schedule the ship and it'll come in exactly day you want it to arrive. If you're interested in asap delivery, please contact to us.

Yes, of course! We pack each order in a special package and if you want to create your own sign to our branded postcard, write us desired text and we will handwrite it.

Yes, we do! To buy one of our e-gift cards, please click here. Important: if you buy one of our e-gift cards, this is only valid to use online and will be sent to you electronically via e-mail.

You can do it online. You simply add it into your basket like you would a normal product. Once you've completed at checkout you will receive an order confirmation with your gift card confirmation within 24 hours.

To buy one of our gift cards please click here.

Your gift card should appear in your e-mails within 24 hours of purchasing. If you have still not received it, please e-mail us at info@mdnt45.com.

Once you have placed an order, you should receive an email confirmation sent to the email address you provided at checkout. If for some reason, you did not receive this email, please check your spam/junk folders.

If you did not find it there and sure that the payments was proceed, please contact us immediately.

If you want to cancel your order, you can do it within 24 hours after the order by emailing us - info@mdnt45.com.

We may have already started to withdraw your order by now, so please state the reason for the cancellation - this is very important to us. This way we can correct the issue and hope that next time you'll have no reason to cancel your order. After receiving your letter we will process a refund, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you'd like to add any products to your order and make it as one parcel, please contact us as soon as you decided to amend the order. If we haven't proceed the shipping yet, we could proceed the amendment. Note: if the order was amended, order processing time could vary. If you'd like to take out any item from the order you've made or exchange it to any other item, it could be proceed within 24 hours after the order was placed. Please contact us via email info@mdnt45.com.

Please don't worry and e-mail us immediately at info@mdnt45.com, we try to help you!

If you receive your order and an item is missing, please email us at info@mdnt45.com and we will help you further.

Please contact us at info@mdnt45.com where we will be able to advise you further on the next steps

We accept payment from debit or credit cards - American Express, Visa, MasterCard, as well as payments made by PayPal, Apple Pay, Google Pay, Amazon Pay.

For US customers, we also offer to make a payment using "Buy now, pay later with Klarna" to pay in 4 equal interest-free installments. Read more about Klarna Terms of Service https://cdn.klarna.com/1.0/shared/content/legal/terms/0/en_us/checkout

Firstly, check that you're entering the discount code exactly as it appears (case sensitive). Secondly, check the terms and conditions of your code, if the item is in sale or in a certain category the discount may not valid on this product. If it's still nor working, please e-mail us at info@mdnt45.com and our team will be able to advise you further.

No, you can only use one promotional discount in each individual order.

Please don't worry and try an alternative payment method or contact us at info@mdnt45.com and our customer service will help you as soon as possible!

Note: our processing time varies and could take up to 7 business days, depending on items you've chosen.

Shipping cost depends on weight of your package and shipping destination. You can see the system of flat prices below:

US (USPS - 5-8 days):

• 0.1 kg – 0.5 kg will be cost $5.83;

• 0.5 kg – 1 kg will be cost $7.83;

• 1 kg – 1.5 kg will be cost $9.83;

• 1.5 kg – 2 kg will be cost $11.83;

• 2 kg – 2.5 kg will be cost $12.83;

• 2.5 kg – 3 kg will be cost $13.83.

• 3 kg – 3.5 kg will be cost $14.83.
  

• 3.5 kg – 4 kg - free shipping

EU (UPS - 3-6 days):

• 0.1 kg – 0.5 kg will be cost $35.83;

• 0.5 kg – 1 kg will be cost $37.83;

• 1 kg – 1.5 kg will be cost $39.83;

• 1.5 kg – 2 kg will be cost $41.83;

• 2 kg – 2.5 kg will be cost $42.83;

• 2.5 kg – 3 kg will be cost $43.83.

• 3 kg – 3.5 kg will be cost $44.83.
  

• 3.5 kg – 4 kg will be cost $49.00.

EU (UkrPoshta - Regular Mail Service - 10-14 days):

• 0.1 kg – 0.5 kg will be cost $5.83;

• 0.5 kg – 1 kg will be cost $7.83;

• 1 kg – 1.5 kg will be cost $9.83;

• 1.5 kg – 2 kg will be cost $11.83;

• 2 kg – 2.5 kg will be cost $12.83;

• 2.5 kg – 3 kg will be cost $13.83.

• 3 kg – 3.5 kg will be cost $44.83.
  

• 3.5 kg – 4 kg - free shipping

Asia, Africa, South America, Oceania, Mexico (UPS - 3-8 days):

• 0.1 kg – 0.5 kg will be cost $41.83;

• 0.5 kg – 1 kg will be cost $43.83;

• 1 kg – 1.5 kg will be cost $45.83;

• 1.5 kg – 2 kg will be cost $47.83;

• 2 kg – 2.5 kg will be cost $48.83;

• 2.5 kg – 3 kg will be cost $49.83.

• 3 kg – 3.5 kg will be cost $50.83.
  

• 3.5 kg – 4 kg will be cost $55.00.

Asia, Africa, South America, Oceania, Mexico (UkrPoshta - Regular Mail Service - 10-28 days):

• 0.1 kg – 0.5 kg will be cost $19.83;

• 0.5 kg – 1 kg will be cost $21.83;

• 1 kg – 1.5 kg will be cost $23.83;

• 1.5 kg – 2 kg will be cost $25.83;

• 2 kg – 2.5 kg will be cost $26.83;

• 2.5 kg – 3 kg will be cost $27.83.

• 3 kg – 3.5 kg will be cost $28.83.
  

• 3.5 kg – 4 kg - free shipping.

Rest of world (UPS - 5-10 days):

• 0.1 kg – 0.5 kg will be cost $70.83;

• 0.5 kg – 1 kg will be cost $72.83;

• 1 kg – 1.5 kg will be cost $74.83;

• 1.5 kg – 2 kg will be cost $76.83;

• 2 kg – 2.5 kg will be cost $77.83;

• 2.5 kg – 3 kg will be cost $78.83.

• 3 kg – 3.5 kg will be cost $79.83.
  

• 3.5 kg – 4 kg will be cost $80.83.

Rest of world (UkrPoshta - Regular Mail Service - 10-35 days):

• 0.1 kg – 0.5 kg will be cost $55.83;

• 0.5 kg – 1 kg will be cost $57.83;

• 1 kg – 1.5 kg will be cost $59.83;

• 1.5 kg – 2 kg will be cost $61.83;

• 2 kg – 2.5 kg will be cost $62.83;

• 2.5 kg – 3 kg will be cost $63.83.

• 3 kg – 3.5 kg will be cost $64.83.
  

• 3.5 kg – 4 kg - free shipping.

Russia (KME Express - 3-14 days):

• 0.1 kg – 0.5 kg will be cost $7.83;

• 0.5 kg – 1 kg will be cost $9.83;

• 1 kg – 1.5 kg will be cost $11.83;

• 1.5 kg – 2 kg will be cost $13.83;

• 2 kg – 2.5 kg will be cost $14.83;

• 2.5 kg – 3 kg will be cost $15.83.

• 3 kg – 3.5 kg will be cost $16.83.
  

• 3.5 kg – 4 kg - free shipping.

We try our best to make an order as soon as we can, however it usually takes up to 7 business days to prepare your order. More about our production: https://mdnt45.com/pages/meet-mdnt-45.

Just text us to info@mdnt45.com and we'll let you know.

If this certain date is later than 13 days from the order, we could schedule the ship and it'll come in exactly day you want it to arrive. If you're interested in asap delivery, please contact us.

Yes, you can. Along with your order confirmation, once your order has been shipped UPS tracking number will be sent over to you so you can track your order here - https://www.ups.com/track.

Unfortunately, we have no control over what these charges are, as Custom and Import rules vary from country to country. If you have a tax on your order, please save and provide the copy of the tax receipt or tax notification.

Yes, you can. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you exchange. You can read more about the rules of Returns & Refunds here.

Yes, you can. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you exchange. You can read more about the rules of Returns & Refunds here.

No, our Return & Refund policies are do not apply to gift cards.

No, our return&refund policies are do not apply to custom made items. If you have any questions regarding custom made items please email us and we'll try to assist you with them.

Once your return is received and inspected, we will send you an e-mail to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you're approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We make a refund on bank account from which the purchase was made. If you want to change it, please contact us.

Unfortunately, we are unable to refund the difference between the original price and the sale price.

Please contact us immediately at info@mdnt45.com

If you haven't received a refund yet: - check your bank account again; - contact your credit card company, it may take some time before your refund is officially posted; - contact your bank, there is often processing time before a refund is posted. If you've done all of this and you still haven't received your refund yet, please contact us.